From Our Patients' Perspectives
Testimonials From Parents
Hear directly from our parents about their experience with Kids 1st Urgent Care. These testimonials reflect the personal touch, medical expertise, and compassionate care that form the foundation of our concierge quality mobile pediatric urgent care.
Testimonial
Our son developed a high fever the night before our flight, prompting concern. Rather than risk further exposure at the ER, we discovered Kids 1st online around 10pm. From the moment I spoke with Michael, I knew we were in capable hands. Michael swiftly arranged for a provider to come to our home, equipped with everything needed to assess our son, even bringing along stickers to ease his worries. Thanks to their thorough evaluation, we received clearance for our morning flight.
Additionally, the efficiency of the respiratory panel test was remarkable; we had results the same night, conveniently uploaded to their portal. When we visited our pediatrician the next day, she commended us for bringing the panel results, emphasizing their importance for proper diagnosis and treatment.
Kids 1st is an essential resource for any parent in Miami; their prompt, professional, and comprehensive care made all the difference for us.
Parent
Yan Gilkarov
Patient Complaint of Fever
Provider
Michael Cashette
Co-Founder, Manager, Triage Nurse
Testimonial
Both of our girls had become really sick and having recently had a poor experience at an urgent care near the house, we decided to try out Kids 1st and we are so glad we did. Our girls were able to comfortably rest at home while waiting for our scheduled appointment time instead of anxiously and uncomfortably in a waiting room. They were incredibly attentive and caring with our girls and took the time to patiently address all of our concerns and thoroughly explain everything to us. They will definitely be our go to in the future!
Parent
Amanda Da Silva
Patient Complaint Fever, Cough, Congestion
Provider
Arletys De La Calle
Physician Assistant
Testimonial
I highly recommend Kids1st. This unbelievably experienced team's concierge service is not subscription based. It's call when you need them. I have not experienced this much passion and beyond excellent service in this environment since my 3.5-year old was born. Dr Lisa Marie is a saint. Any mom's dream when your most precious little people are hurting or not well. Don't hesitate, just call them.
Parent
Maritsa Esterhuysen
Patient Complaint Congestion, Diarrhea,
Loss of Appetite
Provider
Lisa Marie Ray
Co-Founder, Lead Provider,
Physician Assistant
Share Your Experience with Us
Kids 1st Urgent Care always puts the wellbeing of your child as our top priority.
If our providers determine that your child's illness or injury requires a higher level of care, we will assist you in finding the most suitable emergency department. We will notify a provider at that facility to ensure your child's arrival is anticipated. Kids 1st Urgent Care will inform your child's pediatrician of our evaluation and recommendations. We will be available to address any questions or concerns you may have throughout this process. At Kids 1st Urgent Care, we always provide exceptional, compassionate, and personalized care with a concierge touch, treating your child as if they were our own and ensuring their wellbeing.
Your Child is Our Priority
Prioritizing patient comfort and understanding in every aspect of our healthcare delivery.
Change to Excellence
Kids 1st Urgent Care follows the most up to date clinical pathways from the most prestigious children's hospitals in the world.
Convenience
Never leave your home. Kids 1st Urgent Care comes to you. Experience on demand concierge service.
Information
Frequently asked questions
Do you accept insurance plans?
No, Kids 1st Urgent Care operates on a private-pay basis exclusively. We do not participate in insurance billing. Detailed invoices for your child’s care can be provided upon request, which you may submit to your insurance company for potential reimbursement or to apply towards your deductible.
Do you offer telehealth services?
No, Kids 1st Urgent Care does not offer telehealth services or consultations. Our providers are dedicated to personally evaluating your child in the comfort of your current location. We are committed to offering concierge-like service to your family during your child's illness.
Is emergency care available?
Kids 1st Urgent Care provides urgent medical care to your child. If our provider's assessment determines that your child’s illness or injury requires a higher level of care, our provider will assist you in finding the best emergency department to care for your child.